CLIENTS I HAVE WORKED WITHACROSS THE US, UK, EU, EMEA & AUSTRALIA

CONSULTING AND MORE

AI & Personalization for Commerce

Analytics & Data Visualization

Testing & Optimization

Photography, Vintage Watches, Cars & More!

ALL THE NEWS THAT'S FIT TO PRINT

The New Product Discovery Manifesto: AI Draws a Line in the Sand

How AI is solving for decades old data deficiencies


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Making the Case for Vector Based Search

No Keywords? No Problem! Semantic search comes of age.


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The New 75th Anniversary Omega Seamaster Aqua Terra

Another horological milestone. An amazing shade of summer blue!


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The Grand Teton and Yellowstone National Parks Photography

Purple mountain majesty, moose, elk, deer, antelopes and bison!


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Commerce Product Search

What is Commerce Personalization?

Personalizing the customer experience as a segment of won.


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Mt. Rainier National Park Photography

An extinct volcano, emerald green forests, and marmots!


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Saquaro National Park Photography

Desert mountains, 60 foot cacti and Hohokam petroglyphs.


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Conversion Optimization Starts with Engagement

Be careful to avoid missing the forest for the trees!


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Yosemite National Park Photography

Granite monoliths, waterfalls, and dogwood flowers.


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A Day at the Track – Chuckwalla Valley Raceway

2.68 miles. 17 turns. Numerous elevation changes. Tons of fun!


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Rocky Mountain National Park Photography

14k foot mountain peaks, deer and elk. And more elk!


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Zion and Bryce Canyon National Parks Photography

3000 foot sandstone cliffs 190 million years in the making.


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Gaining Customer Insight with a Tableau Dashboard

See how Tableau illustrates customer segmentation in a national lead generation campaign.


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Zion National Park

Analyzing Utah’s Mighty 5 Advertising Campaign

A Utah tourism agency Tableau project.


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ABOUT KEVIN JACKSON OF CRITICALKPI

Commerce AI expert with extensive experience in marketing, analytics, and over a decade in SaaS and personalization. Proven track record in executive management and leadership roles, driving growth and innovation.

I’ve had the privilege of working with some of the largest e-commerce businesses across America, the EU, and EMEA, including well-known names like Home Depot, Gap, JCPenney, Dick’s Sporting Goods, Fast Retailing (the world’s third-largest retailer and owner of Uniqlo), Ascena Group (owner of Chico’s and others), Big Lots, DSW, Signature Hardware, Room & Board, and many more.

In addition to my experience with platforms like Sitecore Search, Reflektion, Monetate, Certona, and Optimizely, I am a founding member of the Super Data Science community, a contributor to the San Diego Tableau Users Group, and a long-time member of the Digital Analytics Association. I also enjoy public speaking and welcome opportunities to discuss all things digital with user groups and professional associations.

When I’m not analyzing client site performance, I’m an avid reader of history and philosophy, a Porsche enthusiast and PCA member, and a collector of vintage watches, cowboy boots, and hats. I enjoy road trips, hiking with my wife, and spending time outdoors. I’m also an animal lover and proud sponsor of a six-banded armadillo named Frank at the Animal Tracks sanctuary. Additionally, I’m a long-time member of the San Diego Zoo & Safari Park and The San Diego Animal Sanctuary (Lions Tigers & Bears).

Having grown up in Houston, I’m a big fan of the Dallas Cowboys and Texas Longhorns. My friends call me Tex!